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Sr. Director, eCommerce Site Operations Job - (columbus, ohio) in Columbus, Ohio For Sale

Type: Technical, For Sale - Private.

Req :
xxxx1
Mall/Shopping Center:
Home Office, Columbus
Department:
Corporate
At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since xxxx weve been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover
Responsibilities
:eCommerce Strategy
:Identify and prioritize eCommerce initiatives that will improve the omni:channel customer experience, maximize site sales and conversion, and increase customer satisfaction
:Collaborate with internal and external partners to develop the long:term eCommerce strategy for DSW
:Attend conferences/seminars to expand industry knowledge and expertise
:Leverage data and information from analytics, usability, sales and the overall industry to ensure that the site adheres to best practices and continues to evolve
:Evaluate and introduce new tools to improve operational efficiency of the site and team
:Lead efforts to upgrade/re:platform DSW in partnership with cross:functional team
:Communicate eCommerce business results to cross:functional partners and Senior Management, with a clear point of view on reasons for performance and potential opportunities and risks
:Operations
:Serve as hub of communication for all cross:functional partners related to eCommerce, including but not limited to: Fulfillment Center, Photo Studio, Contact Center, Marketing/Online Experience Team, IT, Merchandising, Store Operations, Finance
:Collaborate with cross:functional partners to manage and implement e:commerce initiatives that improve site traffic, conversion and customer experience
:Oversee cross:channel and supply chain initiatives that improve our ability to procure, manage and ultimately increase profitability of product
:Identify process improvement opportunities and engage with cross:functional partners (merchandising, marketing, IT etc.) to successfully implement new operational solutions
:Demonstrate an in:depth understanding of daily site/business operations to ensure new initiatives are implemented in an effective manner and are achieving desired results
:Track all eCommerce operational metrics and communicate results vs. expectations to partners and Senior Management, with plans to course:correct in areas that miss expectations or Service Level Agreements (SLAs)
:Facilitate definition of project scope and deliverables, and represent eCommerce business needs on project teams
:Develop business cases and functional requirements for all projects with key internal stakeholders
:Assist in the planning of IT workload (sprints) in order to improve site performance and user experience (including all site maintenance, enhancements and projects)
:Operationally support DSW Drop Ship program through strong vendor relationships,
:Online Merchandising
:Bring DSW Merchandising strategy to life in the online environment across desktop and mobile platforms, partnering with DSW Merchandising Leadership on site merchandising strategies
:Optimize site conversion through execution of merchandising strategy on the website, driving continuity of user experience with all marketing and promotional strategies
:Communicate site merchandising strategies to all cross:functional partners
:Partner with stores organization to ensure consistent omni:channel experience
:Develop, manage and train a team of Online Merchandisers of varying levels and experience
:Adjust the structure of the Online Merchandising organization as necessary to best drive the DSW business
:Oversee the activation of product to the website, with the goal of increasing speed:to:site, improving product information, and expanding product availability on DSW
:Drive consistency of product information across the enterprise, including product names and descript
Source: http://www.tiptopjob.com/jobs/xxxxxxxx_job.asp?source=backpage

State: Ohio  City: Columbus  Category: Technical
Technical in Ohio for sale

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