Director, Client Sales Job - (columbus, ohio) in Columbus, Ohio For Sale
The Client Sales Director directs a team responsible for driving the vision and growth for client account planning, establishing and maintaining relationships for large and/or multiple accounts, and selling Alliance Data products and services. In conjunction with the client, creates high level strategy to develop marketing programs to support account management plans and increase credit sales. Leads process with internal Alliance partners to create new ideas in order to develop value added programs to meet the needs of the client. Leads process to provide strategic expertise to client executives on all aspects of data marketing, payments solutions, and customer loyalty.
Job Functions:
:
Directs the strategic development of the account management business plan around
needs assessment and program ideation.
Transforms business information and data into Critical Few Initiatives
via the account management process by building a foundational business case for
each initiative.
:
Commands
strong understanding of business analysis reporting and key measures to identify
opportunities for growth, and sets vision for team to utilize data to provide insights.
:
Drives opportunities for cross:selling Alliance Data products and solutions and builds a
business case for the client.
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Drives process to gain understanding of the client's business and recommends creative
and innovative solutions.
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Drives partnership with Marketing Liaison and Marketing team to
apply business intelligence around the client, competitors, and marketplace to the
strategic account planning process.
:
Builds and cultivates client relationships at all levels. C
ommunicates regularly via telephone, email, and in person at on:site
meetings and various events.
:
Participates in client operating c
ommittees with executive and manager levels.
:
Manages team performance and development.
Sets annual goals with team, reviews progress
and makes changes as necessary.
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Oversees design and development of marketing programs that deliver value and works
toward successfully meeting the agreed upon goals for each critical initiative.
:
Directs the process for contract negotiations and contract management. Manages process of tracking changes/updates to client contracts. Responds to triggers (merchant fees vs. mo/qrtrly/annual significant changes in business).
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Drives process for addition of new clients, including setting goals for management team to partner with Program Management team to ensure execution of new ideas for credit collateral, leading goals for reissues, change in terms notifications, and pre:approved mailings.
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Serves as the primary driver of strategic relationships between assigned clients and Alliance Data internal teams.
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Partners with Business Analysis team to create budgets and forecasts.
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Establishes client budget and develops new account acquisition goals and market share goals to increase profitability.
Knowledge, Skills, and Abilities:
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Excellent knowledge of multi:product marketing concepts and principles, including segmentation, offer strategies, testing strategy, seasonal planning, email, and multi:channel marketing concepts.
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Strong knowledge of how to review data that includes analysis based on statistical methods such as regression, CHAID, cluster, time:series, and other advanced statistical concepts.
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Excellent analytical skills and familiarity with budgeting and business analysis.
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Excellent professional demeanor with superior interpersonal and (verbal and written) communication skills, including the ability to influence others and be a strong negotiator. Demonstrated strong leadership qualities and skills to direct the vision of a team and provide direction.
:
Strong proven ability to build and manage internal and external relationships.
Qualifications:
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Bachelors degree in Marketing, Business, or related di
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