Retail Wireless Associate - Columbus, OH - Req. # : 63103 in Columbus, Ohio For Sale
Retail Wireless Associate - Columbus, OH - Req. # : xxxx3 This details all the information about the job posting. To submit your rÃ*sum**/CV, click on the 'Submit your R**sum**/CV to this Job' button. Requisition # xxxx3 Country/Region USA Travel 0 - 10% Job Type Full time Career Level Entry, 0-2 years of experience Education High School Diploma/GED Category * Customer Service * Retail Job Description :: Retail Wireless Service Associates will: .****************Provide a high level of technical customer service support at a Device Support Center. .****************Meet minimal sales goal for non-commissioned up-selling of accessories and enhanced features. .****************Establish strong rapport and trust with customers. .****************Program, troubleshoot and test cell phones and accessories. .****************Instruct customers on proper use of cell phones and equipment. .****************Accurately document customer interactions in multiple platforms. .****************Perform opening and closing duties within the Device Support Center. .****************Provide direction, training and support to other associates, as needed. Job Requirements :: Key Requirements .****************One year of customer service and/or retail experience. .****************Proven record of consistently providing positive customer experiences. .****************An interest in selling and a desire to learn sales techniques in a non-commissioned environment. .****************Comfortable navigating in Windows operating systems. .****************Possess excellent verbal and written communication skills. .****************Strong attention to detail. .****************Professional, neat appearance. .****************Ability to work retail hours, which may include rotating schedules nights, weekends, holidays and some overtime. .****************High School Diploma or equivalent. .****************Ability to pass a complete background verification including but not limited to:** Education, Employment and Criminal. ** Retail Technical Services, a Flextronics Company, is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability. ** Compensation Package to include: .****************Pay range $11.00 plus per hour; eligible to receive quarterly bonus. .****************Medical, Dental, Vision .****************Vacation, Sick & Holiday Pay .****************401K Flextronics is an equal opportunity/affirmative action employer